Privacy policy

Appear AS (Norwegian company registry ID 986942033), hereinafter referred to as “Appear”, “us” or “we”, is the data controller responsible for the processing of the personal data that we collect about you in connection with your visit to our websites, trade show, job application or registration as a supplier, partner, prospect or client.

This privacy policy provides you with information about how Appear collects personal information about you, what information we collect, how we use the collected information and what rights you have.

1. Who we are

Appear develops software and hardware solutions for the delivery of professional video services. Our company headquarters is located in Oslo, Norway, with subsidiaries in Thailand and the UK. Our registered headquarter office address is Lilleakerveien 2B, 0283 Oslo, Norway.

2. What personal data do we collect and why we collect it

2.1 When you visit a web-site

Cookies

We collect personal information about you through the use of cookies on our website.

Cookies are small files that store information about how to use an internet site. The information is stored in the browser you are using, ie on your computer.

When you visit our website, we automatically record information about you and your use of our website, for example:

  • Your IP address and estimated location
  • your online tracks, such as which websites you visit
  • technical information about your browser and your operating system

The purpose of the use of cookies is to:

  • learn from your behavior so we can improve our site’s functionality, content, and user experience
  • customize our site’s content to make it as relevant to you as possible
  • provide you with relevant and customized marketing on other websites you visit. You may see Appear ads on other websites you visit based on the content of web pages that you have visited on our site. The cookies used to facilitate this feature only contain information about which web pages you have visited on our site, and not information that can identify you as a person

Our sites use Google Analytics for traffic analysis. You can opt out completely from Google Analytics through this website: https://tools.google.com/dlpage/gaoptout.

Most browsers automatically accept cookies. The setting, including the preset on your computer, is to be understood as consent if it allows the use of cookies.

You can always choose not to accept a cookie by changing settings on your computer to reject them. Please note that this will cause you to lose functionality on our websites. Unfortunately, it is not technically possible to log in to one of our web sites that require login, or for us to remember your cookie settings, unless you accept that we place cookies in your browser.

For more information about the cookies in use on this site, their duration and functionality, see our cookies page.

Contact and support request forms

It is voluntary for our visitors to use the contact forms provided. If you fill out forms on our site we collect the data shown in the form to be able to respond to your contact request. We also collect your IP address and browser user agent string to help spam detection. Submitting a contact form implies consent to the processing of the personal information that you provide when submitting the form.

2.2 When you download a document and subscribe to our newsletter or press releases

Download forms

It is voluntary for our visitors to download datasheets and documents from our site. In order for us to send you datasheets, newsletters and other information, you must register your e-mail address, which we will also add as a subscriber to our newsletter for marketing purposes. We also collect your IP address and browser user agent string to help spam detection. In order to better adapt newsletters and send you relevant information and invites to events, we also register information you provide like your name, company you work for, telephone number and product interests. Submitting a download form require consent to the processing of the personal information that you provide when submitting the form.

You can update your contact information at any time or unsubscribe from our newsletters via the links at the bottom of the newsletter, or by using the contact information available below.

Newsletter subscriptions

It is voluntary for our visitors to subscribe to our newsletters, either directly or through downloading one of our data sheets or presentations. In order for us to send you the newsletter, you must register your e-mail address. We also collect your IP address and browser user agent string to help spam detection. In order to better adapt newsletters and send you relevant information and invites to events, we also register information you provide like your name, company you work for, telephone number and product interests. Subscribing to our newsletter implies consent to the processing of the personal information that you provide when submitting the form.

You can update your contact information at any time or unsubscribe from our newsletters via the links at the bottom of the newsletter, or by using the contact information available below.

2.3 When you scan your visitor badge at a trade show

It is voluntary for you to scan your badge when visiting our exhibit at a trade show. Scanning your badge implies consent to the processing of the personal information that you provided to the trade show when applying for the badge. The information will be used to sign you up for our newsletter, and contacting you for the purpose of marketing us and our products.

You can update your contact information at any time or unsubscribe from our newsletters via the links at the bottom of the newsletter, or by using the contact information available below.

2.4 When you apply for a job

When you apply for at Appear, we use a job application portal operated by an external se